PRIVACY POLICY

Last updated February 22, 2026

This Privacy Notice for Heimdall Space ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Summary of Key Points: Heimdall provides 3D satellite visualization. You can use our Services without creating an account. We collect minimal personal information — primarily email (optional, for accounts), anonymous usage analytics, and error reports to improve our Services.

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect minimal personal information. You can use Heimdall without creating an account. Optional accounts require only an email and password.

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us when you register for an account, submit feedback, or contact us.

The personal information we collect depends on your interactions with us and may include:

Note: You can use Heimdall's core satellite visualization features without creating an account. Basic usage requires no personal information.

Sensitive Information: We do not process sensitive personal information (such as social security numbers, health data, or biometric information).

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information for analytics and error tracking:

Location Data: We do not collect your device's precise or approximate location. Heimdall displays satellite positions based on publicly available orbital data, not your physical location.

Data from Third-Party Sources

Satellite orbital data (Two-Line Elements or TLEs) displayed in our Services is obtained from SpaceTrack.org (operated by the U.S. Space Force) and other public domain sources. This data is used solely for visualization purposes and is not combined with your personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide and improve our satellite visualization Services, respond to inquiries, and ensure security.

We process your personal information for the following purposes:

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (express consent) or where your permission can be inferred (implied consent). You can withdraw your consent at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information with service providers who help us operate our Services, and in specific legal or business situations.

Third-Party Service Providers

We share information with the following categories of third parties who assist us in operating our Services:

Other Sharing Situations

We may also share your information in the following situations:

5. COOKIES AND LOCAL STORAGE

In Short: We use browser local storage and similar technologies to save your preferences and improve your experience.

We use the following technologies to store information on your device:

You can clear local storage and cookies at any time through your browser settings. Note that clearing this data will reset your preferences to default settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

For account holders: We will retain your account information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information to comply with legal obligations or resolve disputes.

For anonymous analytics and error data: We retain this data for up to 90 days, after which it is automatically deleted or aggregated.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process, including:

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your region, you may have rights to access, modify, or delete your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal.

Account Information

If you would at any time like to review, change, or delete the information in your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US?

If you have questions or comments about this notice, you may contact us by post or email at:

Heimdall Space
Canada
Email: [email protected]

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please submit a data subject access request or contact us at [email protected].